Customer Service Policy
At Meza we are committed to providing a smooth and exceptional shopping experience for all our customers We believe that customer satisfaction is our top priority and therefore we follow a clear customer service policy
Responding to inquiries
We strive to respond to all inquiries throughout the day during official working days
You can contact us via email at admin@m3za.com
Working hours
Our team is available daily from 9 AM to 10 PM
Pre and post-sales support
We are here to assist you in choosing the right products before purchase
We also offer full support after purchase for any inquiries regarding shipping orders or returns
Respectful and professional communication
We are committed to treating all our customers with respect and professionalism
We expect our customers to maintain the same level of respect when communicating with us
Complaints and feedback
We always aim to improve and welcome any complaints or suggestions from our customers
Every complaint is handled with full confidentiality and seriousness and is responded to within 48 hours
Privacy
We guarantee that all customer data is handled with strict confidentiality and is not shared with any third party
Contact us
If you have any questions regarding our terms of service you can reach us through
Contacting the admin at Admin@m3za.com
Customer support email support@m3za.com
Online payment inquiries finance@m3za.com
Phone or WhatsApp 01069979996
Website chat www.m3za.com
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