Return and refund policy

Return and refund Meza
At MEZA, we want to offer a better experience each, and understand that there are cases that may need to return the product or request a refund. Here we show you a refund and a refund.
Return Policy
Recover the product within 14 days from the date of receipt, provided that it is:
• It contains all the original accessories and papers.
• Send for receipt of purchase or proof of payment.
Non-refundable products
• Customized or customized products.
• Fragrance products after opening.
• Digital or small products for download.
How to request a return
If you would like to return the product, please follow the following steps:
Contact us via:
• When paying Cash through email admin@m3za.com.
• When you pay online on the Finance@m3za.com email.
• Telephone number 01069979996.
• WhatsApp No. 01069979996.
• Or contact form and let us know you want to return.
We will send you the return address and shipping details (if available) or deliver it to our shipping representative.
After receipt and inspection of the product, your notice of return request status began.
Note: Shipping fees may be deducted from the customer, unless the return is due to an error by us.

It is not possible to think of the following situations:
• If the product is used or damaged due to misuse.
• If the refund is restored after the expiration of the return period.
Note: It may take a few extra days for you to calculate intensively in your account, or take the customized bank or used payment portal.
Are there fees for returns:
In some cases, the customer may bear the cost of shipping the return, unless the reason is an error on our part (such as receipt of the product is damaged or not identical to the description).
Contact us via
If you have any questions regarding return and refund, please feel free to contact us by:
• E-mail admin@m3za.com
• Telephone Number 01069979996
• Chat Site www.M3za.com
With MEZA your satisfaction is our priority